Last Updated: 5th June 2025
Welcome to Cloud V. By accessing or using our website, products, or services, you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchases or using our services.
1. Eligibility
You must be of legal age to purchase vape products in your jurisdiction (18+ or 19+ depending on the province or state). By using our site, you confirm that you meet this age requirement.
2. Product Use
All products sold by Cloud V are intended for adult use only. They are not intended for use by minors, pregnant or breastfeeding women, or individuals with health conditions. Use products responsibly and follow all safety guidelines.
3. Orders and Payments
All prices are listed in CAD/USD and include applicable taxes unless otherwise stated. We reserve the right to refuse or cancel any order at our discretion. Payments are securely processed through trusted third-party providers.
4. Shipping and Delivery
Cloud V offers shipping across Canada and the U.S. Shipping times may vary depending on location and availability. Free shipping may apply based on order value or promotional offers. We are not responsible for delays caused by carriers or customs.
5. Returns and Refunds
We offer easy returns within 14 days of purchase on unopened and unused items. Refunds will be issued to the original payment method. For details, please refer to our Return Policy or contact our support team.
6. Loyalty Program
Cloud V’s loyalty program allows customers to earn points on purchases and redeem rewards. Loyalty points are non-transferable and have no cash value. We reserve the right to modify or cancel the program at any time.
7. Intellectual Property
All content on our website, including logos, product descriptions, and images, is the property of Cloud V or its licensors and may not be copied, distributed, or used without written permission.
8. Limitation of Liability
Cloud V is not liable for any damages arising from the use or misuse of our products or website. Our maximum liability is limited to the purchase price of the products you bought from us.
9. Governing Law
These Terms are governed by the laws of the Province of [Insert Province] in Canada and applicable federal laws. Any disputes will be resolved in the courts of that jurisdiction.
10. Changes to Terms
We may update these Terms and Conditions at any time. Continued use of our services constitutes acceptance of the updated terms. We encourage you to review them regularly.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
- Email: contact@vapeincloudv.com
- Address: 123 Maple Street Toronto, ON M5H 2N2 Canada
Thank you for choosing Cloud V, your trusted partner in vaping.
